Terms and conditions of use
General Terms of Use
Our personal data protection policy helps build a relationship of trust between you and our services, in order to offer you a positive experience in a completely transparent manner. Thanks to this policy, we will be able to take your requirements into account and meet your expectations. In order to honor your trust, we, EURL EP PUBLISHING, prioritize guaranteeing respect for your personal data, as well as the confidentiality of our clients (hereinafter “Your data”).
For perfect transparency toward you, and to guarantee secure use of our website https://demalos.com/pages/cgv in all its available versions and related applications (hereinafter the “Site https://Blacktrack.fr/ ”), we make available the manner in which we process your data, so that our services are always in accordance with the respect for your rights. In this way, we ensure the security as well as the confidentiality and non-alteration of your private life and your data, across all of our platforms.
Our policy and we ourselves guarantee that all necessary precautions are taken to protect all of your data against disclosure, loss, or alteration. This is why we provide you with all the elements allowing you to easily understand how we process your data. These data will only be kept for the time necessary for the determined management and processing. You will obviously be able, at any time, to access your data and modify them, since they will be available in your personal spaces on the Blacktrack.fr site.
To these ends, we strive to take all necessary measures in order to be in compliance with applicable data protection law.
Thus, the undersigned EURL EP PUBLISHING commits through this personal data protection policy to respect the essential principles of the European General Data Protection Regulation and French law regarding personal data protection, by providing you with information concerning the existence and terms of the data processing applied here (paragraph 3), the rights you have regarding your data, as well as by applying these rights ourselves (paragraphs 6 and 10). Any information relating to potential transfers to a third country or recipients is also made available, as is the retention period of the collected data (paragraph 5) and the security measures (paragraph 9).
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WHO ARE YOU?
When we mention "you" in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as a client of EURL EP PUBLISHING, if you have placed an order on the Blacktrack.fr site, a client of EURL EP PUBLISHING if you have created a client account but have not ordered products or services, or if you have browsed as a visitor on the Blacktrack.fr site without having created a client account or placed an order. -
WHO ARE WE?
EURL EP PUBLISHING is a company with a capital of 1000 euros, registered in the Trade and Companies Register of LYON under the number 843051327. EURL EP PUBLISHING publishes the Blacktrack.fr site and implements, in this capacity, various processing operations of your Data in its role as data controller. -
FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
3.1. When do we collect your personal data?
Your personal data is liable to be collected if you visit the Blacktrack.fr site using cookies, if you create a client account on the Blacktrack.fr site, if you place an order for one of our products or services, or if you agree to be a member of our newsletters (SMS, e-mails).Your personal data allows us to streamline your navigation on the Blacktrack.fr site, as well as to offer you a more personalized experience. We can thus process your orders in the best way, make payment in installments available, prevent fraud, perform necessary refunds, and manage your client reviews.
In order to allow you to browse the Blacktrack.fr site, we process your data with your consent as the legal basis for this.3.3. The processing of your orders
To be able to take care of your orders and process them, we use your data. The use we make of it serves to manage mediation, client relations (and those through social networks), our after-sales and distance selling service, our actions related to the management of marketing and commercial prospecting for the Blacktrack.fr site, as well as for the management, delivery, and transport of orders. The performance of the contract between the two parties (you and us) is the legal basis for the processing of this data. The legal obligation of EURL EP PUBLISHING is the legal basis for processing regarding the management of product recalls. Your consent or our legitimate interest are, depending on the case, the legal basis for processing for marketing and commercial prospecting actions. Your consent is the legal basis for the implementation of "flash" payment.3.4. Payment in installments
For orders concerned by payment in installments and for certain clients, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for the data processing. However, your consent remains the foundation for the processing of your bank details.3.5. Client reviews
To be able to share your reviews with our clients and visitors as well as to allow you to leave your review on the Blacktrack.fr site, we use your data on the legal basis of your consent or legitimate interest.3.6. Payment recovery and fraud prevention
To allow for payment recovery and the fight against fraud, we use your data. Thanks to this, we can also ensure the security of payments. The application of this contract between the two parties as well as the legitimate interest of EURL EP PUBLISHING, in its capacity as data controller, are the legal bases for this processing.3.7. Management operations for EURL EP PUBLISHING's advertising agency
The advertising agency operations of EURL EP PUBLISHING are managed through the use of your data. This will allow for increasing our client and prospect data, managing maintenance and technical prospect activities, commercial statistics and advertising campaign studies, updating the prospecting files of the organization in charge of managing telephone solicitation opt-outs, solicitations, the implementation of our contests and lotteries or any other operation for promotional purposes, excluding online gambling and games of chance. The legal bases for the points mentioned above are the user's consent or the legitimate interest of EURL EP PUBLISHING. -
WHERE DOES YOUR DATA GO?
Your data is transmitted to several internal EP PUBLISHING departments. It is not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data may be transmitted to several service providers specializing in bank transactions, client relations, after-sales service, delivery, IT development, site management, or the provision of guarantees or insurance.
For the implementation of installment payments, your data may be shared with service providers such as payment and transaction centers (banks, etc.), or call centers for the management of business processes or the customer experience, or, for client reviews, with a manager for collecting and processing client reviews. EP PUBLISHING's advertising agency, for its part, is managed using your data for agency clients and advertisers. -
DATA RETENTION
The data that EP PUBLISHING collects is kept only for the time and support necessary for the implementation and completion of the operations mentioned in paragraph 3 of our personal data policy.
We keep certain data collected by EP PUBLISHING for a certain time:
In current archives for prospects, for 3 years from the client's last contact (they are therefore accessible by EURL EP PUBLISHING departments). We do not perform intermediate archiving of this data (as for data representing an administrative interest for certain departments, such as for litigation, retention periods are set by the applicable limitation rules).
Regarding our orders, your data will be archived in current archives for 5 years from the end of the use of the client's orders, and in intermediate archives for 5 years from the end of retention in current archives. The same applies to clients.
Regarding bank details, they are archived in current archives for the entire validity period of the bank card (plus one day). There is no intermediate archiving performed for bank details.
Cookies and their use and duration are detailed in paragraph 7 of our policy.